sS
shadowangel S

1 reviews | Active since Jun 2017

29 Jan 2024, 08:45

Unhappy

Pathetic, unresolved issues. From one policy holder to the next cannot be done seamlessly. Premiums sky rocket but cannot give a legitimate reason why. Premiums supposed to be decreasing but they actually increase more than necessary. Not happy

0
Replies (3)
King Price Insurance
King Price Insurance's reply29 Jan 2024, 09:21
Official
Here's the thing, like all insurers, we too need to implement policy rerates to keep up the rising costs of parts, labour rates, repairs, inflation etc... Which even we can't ignore!
Our client care team will be in contact to discuss.
sS
shadowangel S's update29 Jan 2024, 12:46
Reviewer Update
No problem with inflation etc. Problem is I am being victimized for an accident in 2021 that was not my fault. When policy is changed to my husband we save R500 a month!! Why are we paying insurance then. 1 claim and never any other major claims in 10 years and this is how your clients get treated. It's not only unprofessional but also prejudicial.
King Price Insurance
King Price Insurance's reply29 Jan 2024, 13:23
Official
Our retentions team tried calling you to discuss but the call went to voicemail. They will try again throughout the course of the day.