UNHAPPY

I am a king price member for many years I have almost all your products on my policy , house hold, building contents , as well as 3 vehicles. Everytime I had a claim they always had an issue and wouldnt grant even with evidence provided, but every month king price dont mind to debit or increase your installments but dont make you feel like a valuable client to your needs. I opened a claim with king price on a stain I had noticed on my roof where the geyser is I have sent them images and videos to show to them the issue I was experiencing King price sent someone to come out and look at the issue I complained about IT they told king price that there was no leak in the roof even after sending them images and videos to show them the proof. I couldnt leave the water to leak so I had a second option come and look and they mentioned that there was a leak from the solar panel that is connect the geyser that is creating the leak. I informed King price that I had someone come and check the issue and that they have sorted the issue. King price said I should request the invoice from the company that came out to sort the issue and they will refund us the money back. Yesterday I received and email stating that the following the assessment there was no damage to the item.. However I sent king price and the company they sent the images and videos to show them the issue. As a member of king price I am not happy with their service at all