1 reviews | Active since Mar 2024
unfair Premium Increase After Accident
I have been with king price for less than a year now. Recently, I experienced an unfortunate accident that required my insurance coverage. However, the response from the company has left me deeply dissatisfied.
The incident in question occurred February. Following this, my insurance premium skyrocketed by over 60% Fro paying R1 025.98 to R 1,798.76 starting this June. This sudden increase is not only financially burdensome but also seems unjust considering my circumstances.
While I understand that accidents can impact premiums, the magnitude of this increase is disproportionate. My salary has only increased by 4% during this period, making it nearly impossible to absorb such a substantial rise in insurance costs.
Moreover, the delay in processing my claim and repairing my vehicle further compounds this issue. The lengthy repair process has inconvenienced me and compromised my ability to use my vehicle for essential tasks. how ever thank you for the curtesy car hired for me .
I am disappointed by king price 's response to my situation. This premium increase not only places an unfair financial strain on me but also reflects poorly on the company's commitment to its customers. I urge king price Insurance to review its policies and practices to ensure fair treatment of its clients in similar circumstances. with my previous insure I was paying less that this new premium and the car was new and the premium did not increase when I claim with them As a new loyal customer, I expected better service and consideration from KING PRICE. I hope my feedback will prompt a reevaluation of your approach to handling claims and premium adjustments.
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Thanks for reaching out to us.
We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible. That’s why we’ve sent your complaint to Client Care department to look into it and get back to you.
If you’re still not satisfied with the outcome of your complaint, you can always send your further dispute to ***. They’ll review your case objectively and fairly.
We promise to do everything in our power to help you!
