KB
Kavi B

1 reviews | Active since Dec 2014

18 Nov 2021, 22:53

Under -1 service

I logged a ****** car issue on the 21 Oct, Philani logged this and the next few stages were a nightmare. King Price will be the last company I ever suggest in fact I rather suggest a cat to cover the insurance. I was told that the assessor had completed the assessment of the vehicle and I should visit the repair centre to confirm. The "assesor" missed the biggest damage to the car ( damage to left passenger and left rear door), resulting I an " additional approval submission) another week cost of car hire to me. ..done ..with these guys , I will pay more to another company and leave these guys

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Replies (1)
King Price Insurance
King Price Insurance's reply19 Nov 2021, 12:57
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to management in claims for urgent attention. You will be contacted to discuss.