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Desiree M
1 reviews | Active since Oct 2015
10 Oct 2015, 11:32
Unauthorized Debits
I cancelled my account on time but I keep getting unauthorized debits from King price.They don't have a valid reason why they are debiting my account.They don't know what they are doing it is a complete mess.They updated wrong address and according to them I two policies which is All incorrect.I have been calling them almost daily to refund me my money stop debiting my account.I need this sorted ASAP!!!
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King Price Insurance's replyOfficial
12 Oct 2015, 17:13Hello desiree.mandyu,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jacky from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jacky from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
King Price Insurance's reply12 Oct 2015, 17:13
Official
Hello desiree.mandyu,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jacky from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jacky from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court