UNAUTHORIZED DEBIT YET POLICY IS CANCELED.

If there was a no star option I would have selected it. What an up hill to deal with. I quoted with king price initially and even got a policy number for inception date of 1 October 2019, mind you the car is still at the dealership. Yesterday 18 September 2019 I called and spoke to Clinton Monare to cancel the policy that hasn't been EFFECTIVE yet and was told I will receive a confirmation email thereafter. This morning 19 September 2019 I had to call again to check if the policy was canceled as I had not received any confirmation email and it was only actioned today and I received the confirmation email. This evening 19 September 2019 I get a debit sms that Kingprice has debited R598, 02 from my account. HOW is that possible when I canceled the policy? I have not even picked up the car from the dealership yet I'm being debited, for what? That I quoted with them?? I did not give consent or authorization to such, I did not even advise them on the date I will pick up the car if it is before the 1st of October 2019. This level of incompetence is disgusting and frustrating that your team are clearly not actioning requests on their side so that you can cheat money from us. I want my money back ASAP. It's sad that one has to deal with such having canceled with you. I don't wish to imagine the frustration I would have had to deal with of I were insured with you. Highly disappointed