1 reviews | Active since Aug 2016

02 Nov 2016, 08:54

Unauthorized Debit Orders

<p>I got a quote done with King Price in September which I did not accept. I did not provide the agent with my banking details but at the end of October the 1st premium went off my account. How is this so ? is this not ******* ? How and where did they get my banking details without my consent ? </p> <p> </p> <p>I spoke to one of the King Price agents and they claim it will take 10 days to reverse the money. I'm now being inconvenienced for a process that never should have happened without my approval or consent. </p> <p> </p> <p>Reading through Hello Peter i see a handful of complaints about King Price's unauthorised debit orders. Surely there should be regulating board that deals with such behaviour. This is appalling</p> <p> </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply07 Nov 2016, 15:18
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

We note the policy has been cancelled and the refund was paid on the 03/11 , thank you for your patience and understanding.

Royal regards

The kings court