AN
Andile N

1 reviews | Active since Oct 2016

01 Oct 2016, 21:34

unauthorized debit order

<p>I called and spoke to Shana on Friday to cancel the car insurance and she assured me that it has been cancelled and that it won't go off to my suprise the debit order goes off on Saturday and the lady who did a qoute for me Samantha was dogging me I am so disgusted I want my money back</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply05 Oct 2016, 15:09
Official

It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.

Our retentions department was in contact with you to discuss your cancellation and we note you reversed the debits. Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court