1 reviews | Active since Oct 2015
Unauthorizd debit orders with no policy authority
I called King Price requesting a quote in August, after dropping my call a policy was sent to me, i called the person who sent me the policy asking him why did he sent me the policy while i was only enquring for a quote, i explained to him very well that i do not have a car, i instructed him to cancel the policy as i never asked for it, he then transferred me to the other division which deals with cancellation, i told them my story and they agreed to cancel the policy as i never authorized it, they promised to send me back the cancellation confirmation, they never did i had to send a follow-up e-mail asking for a cancellation confirmation which i never got a respond of.<br> <br> All i am asking for its my money back a total of R2020 that's a sum of a total of 3 debits debited in one day, i never authorized any debits orders as i did not enter into a contract with you.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Geraldo from our client care department has been in contact to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Geraldo from our client care department has been in contact to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
