1 reviews | Active since Nov 2015
UNAUTHORISED EXTRA BILLING
I requested a quote for a cheaper insurance and a friendly King Price consultant called me. He gave me a quotation which was lower than my current and I was happy with that. When i was billed this month, I was debited for an extra R319 which was not part of the contract. <br> I immediately sent an email requesting that the matter be rectified and so far I have not received a response.<br> <br> The promise of royal service is not happening at all in this case. I'm now getting nervous about having any dealings with this company.<br> <br> The other concerning this is that after checking the documents that they sent me, I realised that there is no responsible contact person for customer complaints.<br> <br> Conclusion: I want out!<br> <br> Teboho Maluleke
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our client care department has been in contact to discuss your concerns and the way forward.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our client care department has been in contact to discuss your concerns and the way forward.
Royal regards
The kings court