Unauthorised Direct Debit

<p>After ending my cover with King Price on 28 February 2017 there was an amount of R385.89 taken from my bank account in April 2017. Nothing from King Price came off of my account for March 2017. Once I noticed the unauthorised amount taken from my account on 04 April 2017, I immediately attempted to contact King Price via email. I have since been in the UK and I have explained this to them in my multiple emails. I keep receiving emails telling me that they have tried to contact me via phone but since I have moved to the UK in March 2017, I could thus not be contacted by phone. I eventually received an email from them wanting to know why the amount should be refunded!?!? I explained the situation again (sent about 7 emails after I received the reply), but to this day have not had my money refunded or any correspondence from them in that regard. VERY VERY VERY POOR SERVICE!!!</p>