UNAUTHORISED DEBITS

I called King Price for a quote and did receive friendly service.<br> <br> However this good feel attitude quickly evaporated, as they saw fit to debit my account on a quote basis? and had no authorisation to do this whatsoever!<br> <br> I have not even bought a car!<br> <br> I was nervous at the time of the quote due to the amount of information they wanted and asked the agent to please not debit my account, not once but twice. He reassured me that this wont happen unless you authorise it but he has to take all this information. Now I have been put in such a bad financial position this month as they only refund in 48 hours. <br> <br> And to be honest I am nervous now that the monies wont be refunded in this time? Watch this space?<br> <br> I just don't understand how King Price asks for banking details on a quoting basis. Did the agent get this wrong in not explaining it to me properly? None the less where's the client service and follow up to a query? They just debit the account? This is scary?<br> <br> I was also offered no explanation as to what went wrong for this inconvenience?<br> <br> Very disappointed as I did the same process with Outsurance and Miway and did not have this.<br> <br> <br>