1 reviews | Active since Oct 2016

02 Oct 2016, 09:24

Unauthorised debit order/ cancelled policy

<p>I'made so disgusted by the service from this company. I've been calling them from August 2016 to cancel a policy. Consultants kept on holding my calls, telling me a lady called Miralda will call me back to finalise cancellation. That did not happened. I called again and was assured everything is cancelled. To my surprise I get a get a debit order notification this morning. What kind of business is this?</p>

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Replies (3)
's update04 Oct 2016, 14:02
Reviewer Update

Resolved. Thank You.

King Price Insurance
King Price Insurance's reply05 Oct 2016, 15:17
Official

We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.

Our retentions department was in contact with you to discuss your concerns and the way forward, we note the policy has been cancelled as per your request. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court

King Price Insurance
King Price Insurance's reply05 Oct 2016, 15:28
Official

We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.

Our retentions department was in contact with you to discuss your concerns and the way forward, we note the policy has been cancelled as per your request. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court