TM
Tebogo M
1 reviews | Active since Dec 2012
31 Mar 2015, 08:36
Unauthorised debit for the 2nd time
hi,<br> <br> I am very angry with King Price after they debited money from my account for the second time after I told them that I cancelled the premium with them. They confirmed that my policy has been cancelled but they debited again from my account yesterday. Can you please fix your system please and return my money.
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King Price Insurance's replyOfficial
01 Apr 2015, 16:50Hello tpalcino,
Thank you for bringing this to our attention, due to a system error the account was debited due to the cancellation not pulling through. Our sincerest apologies for any inconvenience this may have caused, you have been contacted by Michael in our retentions department.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for bringing this to our attention, due to a system error the account was debited due to the cancellation not pulling through. Our sincerest apologies for any inconvenience this may have caused, you have been contacted by Michael in our retentions department.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply01 Apr 2015, 16:50
Official
Hello tpalcino,
Thank you for bringing this to our attention, due to a system error the account was debited due to the cancellation not pulling through. Our sincerest apologies for any inconvenience this may have caused, you have been contacted by Michael in our retentions department.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for bringing this to our attention, due to a system error the account was debited due to the cancellation not pulling through. Our sincerest apologies for any inconvenience this may have caused, you have been contacted by Michael in our retentions department.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court