Unauthorised debit

<div>I am stil angry and sad on how my case was handled Someone used my account number or rather king price debited in my account twice When i ask for case number and the person responsible for that i am told the law protects that person What about me i am even doubting that there is a person who used my account cos at first i was told the police will call me with case number then i was told someone from ***** department will call me now i am told i cant know anything about this This insuarance are ****</div>