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Mary M

1 reviews | Active since Apr 2018

24 Jul 2024, 04:56

unacceptable insurance

King Price really is a terrible insurance company. This is the second time we’ve had a problem at our residence with water. I have a burst geyser; I logged a claim on the 16th of July, and to date, the issue hasn’t been dealt with. Water is leaking from my roof. In November 2023, they sent inexperienced plumbers to my house who attempted to fix a burst pipe and made the issue worse. Why do we pay money each month for insurance when all it brings is anxiety and high bills? My insurance is not giving me peace of mind. King Price, I am so disappointed again.

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Replies (1)
King Price Insurance
King Price Insurance's reply24 Jul 2024, 08:28
Official
Hi Mary,

Thanks for reaching out to us.

We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible. That’s why we’ve sent your complaint to our Claims department to look into it and get back to you.

We promise to do everything in our power to help you!