LN
Laura N
1 reviews | Active since Jul 2016
05 Apr 2019, 11:01
Unable to cancel policy for a week
I have been trying to cancel my policy with King price for a week now, they promise to call me back every time i tell them to cancel my policy. One of the senior lady was forcing me to answer questions about my current insurance company, she was rude and they don't listen when you tell them you are not interested in them convincing to stay with them.
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King Price Insurance's replyOfficial
09 Apr 2019, 17:24Hi Laura
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department has been in contact and we note that the policy has been cancelled as per your request. Should you require any further assistance please do not hesitate to contact.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department has been in contact and we note that the policy has been cancelled as per your request. Should you require any further assistance please do not hesitate to contact.
King Price Insurance's reply09 Apr 2019, 17:24
Official
Hi Laura
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department has been in contact and we note that the policy has been cancelled as per your request. Should you require any further assistance please do not hesitate to contact.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department has been in contact and we note that the policy has been cancelled as per your request. Should you require any further assistance please do not hesitate to contact.