*****ulent company

Firstly, I must say am shocked that this company replies to reviews, whereas they don't bother responding to emails (It does questions the authenticity of the reviews the get).

I am extremely disappointed with the service of this company. I took a policy with them after being channeled by the so-called brokers. My policy with them was initiated the day I concluded the purchase of my vehicle (15/12/2023). I was informed that premiums would be R1 800 monthly subject to the insurer receiving an Inspection Certificate of the insured vehicle as well as confirmation of tracker, and informed that there would be an initiation fee of R900 and that the normal premiums shall begin on the succeeding month. To my surprise, after they debited the initiation fee of R900, they debited a further R1 200 without sending any notification and looking at my banking App, a debit of R1 200 was intended to go off weekly. Subsequent to reversing the 2nd debit, suddenly Kingprice calls in to inform me that they were taking premiums for the remainder of the December coverage. I rep**** by telling them that I was never alerted about any premiums due for the first month due to outstanding conditions (Inspection certificate & Tracker Confirmation) that still has to be furnished to the insurer. Suddenly they claimed I was covered despite the agreement which is understandably null on paper. I reiterated that my contract with them is void and as a result, I have already taken cover with another insurer (that didn't require me to take the car for inspection at my own expenses). To my surprise they proceeded to debit me the full amount (R1 800) of intended monthly premium, they even debit prior the date that was set when I took insurance with them.