Tuff to refund access.

King price *****ed me over with the repairs to my vehicle. Had an accident Nov 2020. They 1st of all forgot to book the vehicle out of their holding area to a repairer. After complaining and threatening to escalate to higher authority, the vehicle was booked to a repairer of their choice. Repairs was scheduled to take 10days. Needless to say repairs took 2 months due to mis communication, incorrect reports and unclear instruction. In this time Two accessors was appointed, no hand over and no claims agent was appointed. The job was solely in the hands of the assessors department. Substandard workmanship was overlooked and signed off. It was just too tiresome to deal with King Price regarding overspray, missing *****s, broken rubbers and seals since my vehicle went back several times.

Now just over 2years later and several calls and emails I am yet to receive my access back. I find it hard very hard to believe that they are unable to recover cost incurred from a reputable Insurance company whose client admitted guilt. The guilty party's vehicle was fixed in no time. Does anyone believe that King Price will waver expenses incurred for repairs they were not responsible for? Will they kerp their service provider hanging for two years? Then why delay to reimburse access due to your "valuable clients"? Please pay up and fight the case in your own expense and as it is in your own time.