SS
Sindi S

1 reviews | Active since Feb 2014

03 Jun 2016, 13:25

TREATED UNFAIRLY BY MY INSURANCE

<p>I HAVE BEE TREATED UNFAIRLY BY MY CAR INSURANCE COMPANY. I LOGGED A CLAIM ON SUNDAY THAT MY CAR BROKE DOWN, BECAUSE IT HIT A ROAD KERB. THEY SENT A TOW TRUCK TO PICK IT UP. THE GUY FROM THE TOW COMPANY CONFIRMED WITH THE ASSESSOR THAT I WAS FINE. BUT THE ASSESSOR BYBTHE NAME OF Breyten Janse van Vuuren, HAS BEEN TREATING ME LIKE A MONSTER THROUGH OUT THE WHOLE PROCESS. I HAVE NAVER BEEN TREATED LIKE THIS MY ENTIRE LIFE. THE WAY HE SOEAKS AT ME , HE SHOUTS AND MAKE ME NERVOUS. HE WENT BEHIND MY BACK TRACKING MY FINANCIAL RECORDS. AND NOW HE IS FORCING ME TO GIVE HIM PERMISION TO CHECK EVERYTHING ABOUT ME, I MEAN LIKE MY CLINICAL/HOSPITAL RECORDS, TRAFFIC FINES, GPS COORDINATES, FINANCE HOUSE VEHICLE TRACKING DEVICE THE WORKS. I ASKED WHAT IS THAT HAS TO DO WITH THE CALAIM. BECAUSE WHEN I JOINED THEY NEVER BOTHERED TRACKING ALL THIS INFORMATION BECAUSE THEY WERE AFTER MY MONEY. NOW THAT THEY GOT IT AND IT HAS TO DO ITS JOB, THEY ARE BEING DIFFICULT. THEY PROMISED PRICE DECREASE BUT IM STILL PAYING R1400 PER MONTH FOR TWO YEARS, THEIR PRICES NEVER DECREASE. I NEED HELP IN THIS REGARD. IF KING PRICE HAS BEEN TREATING ITS CLIENT LIKE THIS, I BELIEVE THIS IS NOT THE ROYAL TREATMENT.</p>

0
Replies (1)
King Price Insurance
King Price Insurance's reply08 Jun 2016, 11:29
Official

Dear Sindi,

Thank you for your comment and allowing us the opportunity to respond. We confirm that Charl Victor from our office has been in contact with you. We confirm that Charl has addressed all your concerns raised and further explained the validation process to you in detail. Please accept our sincerest apologies if you were not treated like a king.

Should you have any further concerns please feel free to contact us directly.

Kind regards,

King Price