JS
Janine S
1 reviews | Active since May 2019
16 May 2019, 09:59
Treat people like peasants but u talk about royalty mxm!
Horrible beyond words!! It’s been 2 days I keep on getting calls which waste my time no solutions... no one calling me saying please come and collect car hire or anything... this after I was left waiting for 3 hours for roadside assist in the evening and then loaded up by an old truck which I could not even climb into and which rattled so much and the person driving so unprofessional... what a terrible experience. And I am still waiting for solutions ????
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King Price Insurance's replyOfficial
16 May 2019, 15:55Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. The claims department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
King Price Insurance's reply16 May 2019, 15:55
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. The claims department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.