kK
korsten K
1 reviews | Active since Mar 2017
08 May 2026, 11:06
Took my money after I already canceled my vehicle insurance.
So on the 11th of May it will be 2 months, where they took my money after canceling my insurance with them. Salfaraaz helped me but he **** to me, now they are stating they did send the money back into my account, which I have not received anything and the replies I get is, I will phone you back. Anywhere in South Africa if you take someone's money then that is seen as theft, unluckily these big companies does not care about their clients.
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King Price Insurance's replyOfficial
08 May 2026, 14:38Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
We understand how concerning this situation is, especially given the delay and the information you have received thus far. Please be assured that we are treating this matter with urgency.
We are currently following up directly with your broker, B-Sure Insurance Advisors. We will ensure that this is prioritised and will be in contact with you as soon as we have a clear update.
We appreciate your patience and thank you for giving us the opportunity to resolve this for you.
We understand how concerning this situation is, especially given the delay and the information you have received thus far. Please be assured that we are treating this matter with urgency.
We are currently following up directly with your broker, B-Sure Insurance Advisors. We will ensure that this is prioritised and will be in contact with you as soon as we have a clear update.
We appreciate your patience and thank you for giving us the opportunity to resolve this for you.
King Price Insurance's reply08 May 2026, 14:38
Official
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
We understand how concerning this situation is, especially given the delay and the information you have received thus far. Please be assured that we are treating this matter with urgency.
We are currently following up directly with your broker, B-Sure Insurance Advisors. We will ensure that this is prioritised and will be in contact with you as soon as we have a clear update.
We appreciate your patience and thank you for giving us the opportunity to resolve this for you.
We understand how concerning this situation is, especially given the delay and the information you have received thus far. Please be assured that we are treating this matter with urgency.
We are currently following up directly with your broker, B-Sure Insurance Advisors. We will ensure that this is prioritised and will be in contact with you as soon as we have a clear update.
We appreciate your patience and thank you for giving us the opportunity to resolve this for you.