1 reviews | Active since Feb 2017
Too good to be true
<p>I really am such an idiot. I was sweet talked by Steven Humphreys into believing that King Price was different to the rest of the insurance companies out there, especially when it came to service. What a fool I was. Having a "dedicated" person to deal with all your concerns only stands true until they have your money and for as long as they feeling in the mood to assist. Not only did I move 3 cars, home contents, and buildings insurance across I ensured that my friends and family moved across too. You would think that sending 4 policies Steven's way would ensure at least a bit of this " dedicated " service he was referring to. But alas, not to be. </p> <p>The worst of it is that I didn't even get anything out of moving my insurance. In actual fact I think if you look at the inconveniences caused due to the lack of this dedication it's actually been more of a hassle than anything else. </p> <p> </p> <p>My advice, don't move because they promise you great service. That's not going to happen. Move if you feel like being messed around, and if you like sending lots of emails and making lots of phone calls to both your old and new companies in order to make sure you are covered correctly.</p> <p> </p> <p>oh, and please, don't think that putting this review on Hellopeter was my first choice. No. I tried calling the head office to discuss my unhappiness at the attitude I received but was again moved from person to person and then finally put on hold by someone called Marelda. I guess if I hadn't put the phone down after 2 minutes I'd still be on hold.</p> <p> </p> <p>oh, and yes, this review has been written in anger. They say you should never do that but really. What does someone have to do to be treated decently nowadays. Especially considering it's decency I'm paying for. </p> <p> </p> <p>I will once again be shopping around for a new insurance company and I'll be sure to be taking my son and my two friends who signed up with me. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Hi Cindy
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
We have been in contact with you to discuss your concerns and the way forward, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Hi Cindy
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
We have been in contact with you to discuss your concerns and the way forward, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you to Yaseen Adam for sorting things out so promptly and for keeping me updated throughout the entire time.
Thank you to Yaseen Adam for sorting things out so promptly and for keeping me updated throughout the entire time.
