TD
Thokozani D

1 reviews | Active since Jan 2020

02 Sept 2022, 16:23

Thokozani Dlamini

I regret getting my car insured with kingprice, but I was involved in a car accident at the Gosforth plaza toll gate, the car was written off. Reported the matter to King price and opened an accident report at germiston police station. Its been 2 weeks no resolution and I haven't been offered a courtesy car. I got a call this morning from Faron bedwell she said I should go to germiston police station to get the accident report and to go to Gosforth plaza to get the accident records (isn't it the insurance responsibility). I want nothing to do with king price. They debited their premium today even though I don't even have the car anymore.. Worst service I've received for a service I am paying for

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Replies (1)
King Price Insurance
King Price Insurance's reply05 Sept 2022, 10:37
Official
Hi Thokozani,

We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.

Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.

Royal regards,
The king and his court