THIRD PARTY CLAIM CKP ***/1

ON 2016-02-22 WHILE MY VEHICLE WAS STATIONERY IT WAS KNOCKED BY ONE OF KING PRICES CLIENT. I WAS GIVEN A CLAIM NUMBER BY THEIR CLIENT WHICH I COMPLETED AND EMAILED ON 2016-02-25. ON 2016-03-08 WHEN I CONTACTED KING PRICE I WAS TOLD THAT THE PHOTOS AND NO FORM CLAIM FORM FROM MY INSURANCE COMPANY NEEDS TO BE SUBMITTED. THE SAME DAY I SUBMITTED IT VIA EMAIL TO THYS MAREE AND CALLED HIM AND HE CONFIRMED THAT HE HAD RECIEVED IT. ON 15-03-2016 AGAIN I CALLED WITH REGARDS TO PROGRESS CONCERNING THE CLAIM BUT I WAS TOLD THAT I MUST WAIT. I DO NOT EVEN GET A CALL WITH REGARDS TO PROGRESS AND WHEN MY CLAIM WILL BE SORTED OUT. EVERYTIME I CALLED KING PRICE I HAVE MADE NOTES AND WHEN I SPEAK TO THYS MAREE HE ALWAYS ARROGANT AND HAS A BAD ATTITUDE. I JUST NEED MY CLAIM TO BE SORTED AS SOON AS POSSIBLE.