LC
Laiken C

1 reviews | Active since Aug 2018

15 Oct 2020, 09:07

Think twice before getting insured by them

It seems the only staff of this company that does their Job is Eloise Pieterse, she always does her best even though is in a different department.

If you are thinking of going with this insurance company then think again. I had to personally phone them only for one of their staff to not understand anything at all.

My vehicle was sent in for repairs to Durban Panel Beaters who did a useless Job, when my car came back to me the rubber on the driver's side was cut off slightly and there was a small dent on the boot door. I did complain about this but was not assisted at all till this point.

Very disappointed with you King Price, you make me cry and wait for months and months this is not on. I didn't want to come on here and post but I had no choice, people must be aware of the services you provide. Premiums can decrease every month but does the quality also have to decrease?

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Replies (1)
King Price Insurance
King Price Insurance's reply16 Oct 2020, 15:41
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department will be in contact to discuss.