*******!!!

I wanted to get an Insurance policy with King Price, but before the commencement date of the policy I decided to stay with my current insurer. as the difference in price was not that significant. I phoned king Price and asked them to cancel the policy and after 15 minutes of trying to retain my business they said its fine they will cancel my policy and send me the cancellation letter.

Can you guess what happened at the end of that month?

THEY TOOK THE DAMN DEBIT ORDER!!!

I phoned them again and they informed me that the policy was still active, I informed them about the previous call I have placed to cancel the policy. They apologized and told me they will cancel the policy, refund me and send me the cancellation letter

At this stage I was a bit upset with their way of doing business, but in the back of my head I was still considering to move my insurance to them at a later stage.

Then at the end of that month, can you guess what they did for a second time?

THEY TOOK THE DAMN DEBIT ORDER AGAIN!!!

Now this time there was insufficient funds in the account to process the debit order. that means i was slapped with a R100 bank charge from my bank! Then after that they went and made a demand deposit out of my account for R271.31!! what the hell was this for??

Kinp price??? More like King *******!!!

I want the policy canceled and I want the money refunded into my account including the R100 bank fee that they caused me to pay due to their incompetence and pathetic client service!