RM
Rebecca M
1 reviews | Active since Feb 2012
13 Nov 2015, 08:40
They keep debiting my account
King Price is busy debiting my account and they cannot explain what the debits are for. They are busy giving me wrong information and every time I query something I keep getting different stories. I have requested them to please cancel my policy effective 25 November. They promised to come back to me all the time and they don't. I need them to refund the money they debited ********ly from my account and sort this out.
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
13 Nov 2015, 13:06Hello rgmasilo,
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Michael from our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Michael from our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply13 Nov 2015, 13:06
Official
Hello rgmasilo,
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Michael from our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Michael from our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court