MS
Monica S

1 reviews | Active since Jun 2021

04 Apr 2023, 09:40

They increased my pr...

They increased my premium for a cellphone insurance which is valued to R4000 from 127 to 148 and when I called for them to reduce they told me they can't reduce it if it's a stand alone I need to add household insurance or something

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Replies (1)
King Price Insurance
King Price Insurance's reply04 Apr 2023, 09:51
Official
Hi Monica,

Thank you for getting in touch with us. Please understand that there are a lot of factors that go into a premium increase. These include factors such as changes to your risk profile and claims history to just name a few.

That said, we always want to make sure you are getting the best possible deal, so I have sent a copy of your message on to our Client Care division who will be in touch shortly to discuss your policy.

Royal regards,
The king’s court