They don't care or even be bothered.

On the 24th of November 2021 l was involved in an accident. I lodged a claim and everything went as expected. I received a courtesy car for 30 days extended by another 10days to 40days. All seemed good but it's the last l heard from these people until now.

They opted to repair my car. It was assigned to Revive Auto Body Rivonia. Well over 4months later, l still don't have a car. To my surprise, I received an email from them informing me that my claim expired because l have not yet submitted an invoice.

What a joke. They took my car to their assigned panel beater who hasn't finished the work in 4 months, now it's my problem.

Previously l made several contact with them following up and even requested to change the panel beater. No one even bothers or cares besides automated messages you receive from their system.

Its frustrating at the least.