They are okay.

I’ve been with kingprice on and off for around 10 years and had 2 major claims. During the claim process, assistance during emergency is perfect, they call the tow company fast, no stress there.

But the problem starts when the car has to be fixed, you have to call them now and again to check what is happening and even had to send threatening emails for my claim to be approved at one point. They will do all they can to stall the approval, last they even wanted a report from the tracker and to me it seemed they just wanted something to use to not approve the claim, but eventually after many phone calls and emails and waiting they approved. Same happened to my 2nd claim.

But I’m still with them coz the premiums are affordable and I like the royal notion of kingprice and also the decreasing premiums.. though I noticed they never decreased after I claimed 2 years ago until today. And that after all the headache they do approve claims, I just wish we don’t have to work so hard for a claim to be approved and the communication from their side to be better after an accident, because on my first claim the car was with the towing company for a month because nobody told me I had to call to log a claim.