SM
Sasho M

1 reviews | Active since Sept 2017

01 Dec 2021, 10:59

These guys make cancelling a policy painful

These guys make cancelling a policy painful. I have done multiple call backs, finally someone calls me back and says they will transfer me to another department, which I get back through to him only for him to inform me that someone will call me back as they're busy. Nobody calls back. I even sent through an email yesterday of which nobody responded. Pathetic service from King Price.

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Replies (1)
King Price Insurance
King Price Insurance's reply02 Dec 2021, 16:18
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department will be in contact to discuss.