KM
Kelebogile M
1 reviews | Active since Nov 2014
29 Dec 2015, 14:51
Theft
I'm a new customer and this is unacceptable and disgusting service.As per the contract I signed you're not supposed to deduct money until the car has been sent to fix24. This has yet to happen so please elaborate why as when I try to log a complaint technically I'm not covered so what is the R 612 being deducted for ?????? An additional amount of R 120 was also deducted??There's no written or verbal agreement that this money is to be deducted.This is theft and I will pursue this everyday untill all my money has been returned....
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King Price Insurance's replyOfficial
30 Dec 2015, 15:51Hello Kele_PM,
We have attempted to contact you but to no avail, we will continue to try. Please note that the policy is concluded telephonically on a recorded line and the documentation has been sent to you. You are advised at sales stage that the vehicle is to be taken for an inspection.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We have attempted to contact you but to no avail, we will continue to try. Please note that the policy is concluded telephonically on a recorded line and the documentation has been sent to you. You are advised at sales stage that the vehicle is to be taken for an inspection.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply30 Dec 2015, 15:51
Official
Hello Kele_PM,
We have attempted to contact you but to no avail, we will continue to try. Please note that the policy is concluded telephonically on a recorded line and the documentation has been sent to you. You are advised at sales stage that the vehicle is to be taken for an inspection.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We have attempted to contact you but to no avail, we will continue to try. Please note that the policy is concluded telephonically on a recorded line and the documentation has been sent to you. You are advised at sales stage that the vehicle is to be taken for an inspection.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court