The worst Insurance in SA

The worst customer service. Our car shock was Brocken they fixed one end found out that the other left shock required changing. They now want to make it a second claim so that I pay access again. They refuse to use their own money to fix it. Now they want to force me to take responsibility of the fixing. The assessor don't know what they are doing. They take the car to Mercedes for assessment and require me the client to pay the assessment. worst customer service i have ever receiver and my car has been away for almost 3 months now. ******* insurance this one.