The Worst Insurance Experience

Two weeks ago i was involved in a car accident. Firstly i struggled to have my claim registered. Whenever i called King Price no one took my call, i always got through to people who said they gonna take a message and the consultant will call back, of course no one called back. (Problem #1)<br> <br> When i finally managed (about a week later) to get the claim registered, they promised an assessor would call me. Who of course never called until about a week later. (Problem #2)<br> <br> During this time there is no customer care, no one who calls to check if i am okay or just follow-up , if i need a hired car etc. (Problem#3)<br> <br> I finally got call from the assessor after spending over R700 on my phone bill calling King Price to follow-up. The assessment is done by auto magic who by the way is not even Audi approved! (Problem #4)<br> <br> The assessor promises that King Price will contact me within two days. Of course no one contacts me! (Problem #4)<br> <br> So now it is going for 3 weeks and i am driving in an unsafe vehicle. I have never ever experienced such poor service from an insurance company!<br> <br> Once my car is fixed (if it ever does get fixed), i will move my policy to a better insurance company!<br> <br>