NQ
Naledi Q

1 reviews | Active since Apr 2021

01 Apr 2021, 07:18

The WORST insurance company Ever!!

I reported an accident on the 6th of February and my car was towed. King Price does not do follow up calls just by the way so I had to call them and ask what happened, only to find out they have opened a claim case and so forth... It took them almost TWO Months and a few days to repair a bumper damage.

My car has a new Very Visible dent that no one is accounting for! I have been trying to get ahold of them for days now. I have sent emails, NO RESPONSE. On top of all of that, they debit my account the maximum premium twice even after I have informed them that I could not submit my monthly mileage because the car was in for repairs at their repairs shop. I am so annoyed with everything King Price does! I just want them to terminate my contract because the more they claim they are fixing the issue, the problem becomes far more worse.

Honestly there is no Royal treatment there. I wouldn't recommend K. P even to my worst enemy.

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Replies (2)
King Price Insurance
King Price Insurance's reply01 Apr 2021, 10:13
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.  Claims will be in contact to discuss.
NQ
Naledi Q's update01 Apr 2021, 17:55
Reviewer Update
Until now (17:56) I have not received a call (Not that I'm surprised) ... I need my money back and answers about the dent on my car.