The worst insurance

<p>I have had insurance with KP since October 2015. After I had lodged a claim they suddenly realised that I do not meet their "standards". I lodged the complaint with their ombudsman only to receive a lame and inaccurate information. In essence they totally refused to take responsibility and cancelled my insurance cover with them and never even refunded me for their sudden cancellation. As it stands I do not know their reason for refusing to pay out the claim.</p>