The most pathetic service ever

<p>Yesterday (15th May 2017) while travelling to Estcourt from Pietermaritzburg my husband experienced a blow out of one of the tyres on his vehicle. He phoned me and asked me to get King Price road assist to come out and help him. My husband is 72. My first call to King Price was at about 10h45. The lady took his cell number and said she would phone him which she did. As I didn't hear anything from him I presumed (stupidly) that they had sent someone to help him. During the course of the morning I must have phoned their offices about 8 times each time getting more and more frustrated and cross. The said that a certain company from Estcourt JES Breakdown service had been instructed to go and help my husband. They did not arrive if fact when looking on the internet to try and get hold of them to contact them myself I could not find any business with that name in Estcourt. Fortunately a very kind gentleman from a garage in Estcourt called Gerry's Motors passed my husband on the freeway and stopped to help him saying that there was no way he could leave my husband there and he would help him for nothing. He sorted out the problems and saw my husband on his way. At 13h43 I received a call from King Price enquiring if my husband had been helped!! You can imagine my irritation. I rep**** yes but not by the insurance company who we pay every month for the insurance on the car and for the road assist service. This morning I telephoned the gentleman who helped my husband to thank him. He told me that where my husband had broken down was a very ***** area and that he could have been hijacked as well as some other alarming information about breakdown services who charge and arm and a leg for helping someone and then if you can't pay will not release the vehicle.</p>