JC
John-Peter Comitis

1 reviews | Active since Sept 2020

01 Jul 2025, 15:15

The lady who helped me, her name is Ntswati Masinga was very helpfuland made the claim quick and easy

The lady who helped me, her name is Ntswati Masinga was very helpfuland made the claim quick and easy. I was very frustrated and uneasy about losing my phone because it never happens to me. Although her making the claim process that easy and things are already on the move I should have a new phone in no time. Much thanks. The only thing that I wasn't too happy about was that I was paying for a 37k claim on my samsung fold 4 although only 27k was the payout. I dont fully understand how this works but it's ok I guess.

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Replies (1)
King Price Insurance
King Price Insurance's reply01 Jul 2025, 15:23
Official
Hi John-Peter,

Thank you so much for the great feedback, it helps to keep us whistling while we work. We will be referring your query to the relevant department to assist further.