JT
Johan T

1 reviews | Active since Jul 2014

26 Jun 2015, 11:26

The Kings Pauper Service: Act 1 Scene 1

Under my policy CKP***/7 I put in a claim in February 2015 which I damaged the sill of my BMW. I was referred to Auto Magic in Randburg where the claim was approved and told to bring in on a date in April. When bringing it in I was told they done work on BMW's that are under warranty and called King price while I was there to re-allocate the car to an approved provider. I was told that King price will call me on that same day.<br> <br> Needless to say first weeks, then months went past with any success. after numerous calls and e-mails to Eugene van der Merwe and Robert who takes to issue up with Chris du Plessis and assures me BMW Club Motors Randburg will call me as the claim was already approved first time round. Recently in spite of promises from Eugene and Robert to call me back to confirm Club Motors will call me, no response.<br> <br> Judging this in line with their sales people calling me on a regular basis to try and sell me a policy in spite of me being their client already it clearly seem to be a chaotic environment where the left hand doe not know what the right hand does Or is this their requirement for the Kings service. I don't think so!<br> <br> KING I KNIGHT YOU PAUPER

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Replies (1)
King Price Insurance
King Price Insurance's reply26 Jun 2015, 15:35
Official
Hello astrotech,

Thanks for bringing this to our attention. We won't waste time with a long sh****. We'll look into this with a great sense of urgency and see what the hold up is. We'll be in contact shortly.

Royal regards,
The king's court