1 reviews | Active since Oct 2016
King Price
<p>Hi</p> <p>About 4 months ago I decided to insure my mobile phone and other accessories, to be noted that my car was already assured by King Price.</p> <p>Few week ago my phone was stollen from inside my office, i did report the claim and open a case with the nearest police station, result?</p> <p>My claim been REJECTED (Attache Rejection letter from King Price)</p> <p>Why?????</p> <p>Becouse i was using my phone for business!!!!!!! LOL GUYS, if you insure any phone with them make sure that you only call Mama and Papa, or your friends NOT MORE THEN THAT, if you talk business on the phone you wont be covered!!!!!!</p> <p>READ THE LETTER AND SEE THE BULL****!!!!!!!</p> <p>Now the question is????? and what about my car? can't go to work with it? </p> <p>Please guys help me to make this run all over and also if someone has some similar expirience to make it public.</p> <p>Thanks a lot</p> <p> </p>
Hi Gaetano
We have reviewed your comments and wish to respond as follows :
Your cell phone was insured on a personal lines policy, during the investigation of the claim it was concluded that you had in fact been using the cell phone for your staff as well as your self for the purpose of business application. We therefore can conclude that the item was in no way used for private purposes and was solely used for business purposes only. We further note that the cell phone had no sim card in and was only used by staff via a wifi connection. Due to the above you where not able to blacklist the item as it had no sim card. It was further ascertained that the item remained at your offices at all times for the purpose of business by all staff. Had you insured the item under a business policy the outcome would have been different.
Based on the above we cannot fault the decision made by our claims department to reject the claim. The claims manager attempted contact with yourself to discuss your complaint to which you refused further discussion.
Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Hi Gaetano
We have reviewed your comments and wish to respond as follows :
Your cell phone was insured on a personal lines policy, during the investigation of the claim it was concluded that you had in fact been using the cell phone for your staff as well as your self for the purpose of business application. We therefore can conclude that the item was in no way used for private purposes and was solely used for business purposes only. We further note that the cell phone had no sim card in and was only used by staff via a wifi connection. Due to the above you where not able to blacklist the item as it had no sim card. It was further ascertained that the item remained at your offices at all times for the purpose of business by all staff. Had you insured the item under a business policy the outcome would have been different.
Based on the above we cannot fault the decision made by our claims department to reject the claim. The claims manager attempted contact with yourself to discuss your complaint to which you refused further discussion.
Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
did you tell me that could not use my cell phone on wifi only?
chatting on whatsapp or wacthing you tube or other stuff is making business? and even if i was talking business over the phone via email or other social network is that against your policy?
I believe your comment can help other people to understand better!
Did you inform all your client that they are not allowed to talk or make any business with their phone? DID YOU? DID YOU? DID YOU? DID YOU?
PLEASE DO IT.
Thanks a lot
did you tell me that could not use my cell phone on wifi only?
chatting on whatsapp or wacthing you tube or other stuff is making business? and even if i was talking business over the phone via email or other social network is that against your policy?
I believe your comment can help other people to understand better!
Did you inform all your client that they are not allowed to talk or make any business with their phone? DID YOU? DID YOU? DID YOU? DID YOU?
PLEASE DO IT.
Thanks a lot
Should you dispute the outcome of your claim kindly follow the complaint process noted on the letter you received from the claims department.
Royal regards
The kings court
Should you dispute the outcome of your claim kindly follow the complaint process noted on the letter you received from the claims department.
Royal regards
The kings court
Oh ya, wowwwww!
Guys open the letter attached!
Anyone knows what is OMBUDSMAN?
Is an indipendent organization that protect the consumer against Bank and insurance abuse.
Now open the attachement and look where can I log my complain, please read the email address: ********** />And what they said in the letter? "We will take care of the hassle for you" mean they using a name of a private organization as they are part of it!
What that means?
You wanna sue us? Do not bother we will do for you!
Lol does that take more funny?
You have a great consideration of you client, if you think they all so stupid to eat this.
Let this go far guys help ne to spread this nosense.
Thanks
Oh ya, wowwwww!
Guys open the letter attached!
Anyone knows what is OMBUDSMAN?
Is an indipendent organization that protect the consumer against Bank and insurance abuse.
Now open the attachement and look where can I log my complain, please read the email address: ********** />And what they said in the letter? "We will take care of the hassle for you" mean they using a name of a private organization as they are part of it!
What that means?
You wanna sue us? Do not bother we will do for you!
Lol does that take more funny?
You have a great consideration of you client, if you think they all so stupid to eat this.
Let this go far guys help ne to spread this nosense.
Thanks