GG
Gavin G

1 reviews | Active since Feb 2011

09 Mar 2016, 12:58

THE KING HAS FALLEN OFF HIS THRONE

On Monday 29th February 2016, I advised King Price's Clientcare Department of a pending claim as a result of hail damage that my vehicle had suffered the previous Friday's during the storm in Durban. The same day I received acknowledgement from them to say that my email had been received and had been forwarded to the Claims Department who would be in touch to tell me what to do. A week later I followed up with a further email to say that I had still not heard anything from them. ... Well guess what???? Today is the 9th March and I am still waiting to hear from them. Is this what we as South Africans are subjected to and much accept as \service\"? Think that I will be moving my business elsewhere rather sooner than later. "

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Mar 2016, 17:05
Official
Hello Goldman,

We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that youre dissapointed.

Shaldon from our claims department has been in contact to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court