The insurance was first in my mother's name and when she passed, I had to transfer it over to me

The insurance was first in my mother's name and when she passed, I had to transfer it over to me. It was quick and hassle free. Just a few minutes ago I had to change my debit order to an earlier one coz I kept forgetting to do that and it was done just as quick. The agent, karabo, I spoke to was very friendly and helpful and answered every question I had. Everything was sorted in 5 minutes times. Literally .