The communication from the company to inspect the damaged goods need heavy improvement, as well as updates from King price to ensure the inspection will take place (date and time)

Thank you for taking the time to share your experience with us. We sincerely apologise for the delays and the lack of communication regarding the inspection process, as well as the inconvenience caused by not providing confirmed dates and times.
We truly value your feedback, as it helps us identify areas where we can improve the level of service we provide to our clients. Please be assured that your comments will be reviewed and used to enhance our communication and coordination going forward.
We’re pleased to hear that Aaliyah was able to assist you promptly and bring your claim to resolution within a short period. We will be sure to pass on your kind recognition.
Thank you again for your patience and for helping us improve.