BA
Belinda A

1 reviews | Active since Dec 2012

01 Feb 2023, 15:42

The agent who registered me as a customer did not accept my explination of me only checking pricing - but since the acc was never paid you contacted me regarding non payment and I explained to your very helpful and understanding agent by the name of Ditir

The agent who registered me as a customer did not accept my explination of me only checking pricing - but since the acc was never paid you contacted me regarding non payment and I explained to your very helpful and understanding agent by the name of Ditiro. He apologised for the other agent's doings. Ditiro was very understanding and he assisted me very well - the reason for my rating is because of the agent who did not want to accept my reason for comparing prices. But I will give Ditiro 5 stars for his good work and understanding

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Replies (1)
King Price Insurance
King Price Insurance's reply02 Feb 2023, 09:44
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.