AM
Amos M

1 reviews | Active since Sept 2012

08 Jan 2025, 11:52

The agent was brilliant However I was disappointed about the lack of information relating to “nearest place to fix the car” I would have liked to take my car home, however I was told the nearest place to fix the car was 7km from there my car broke down

The agent was brilliant However I was disappointed about the lack of information relating to “nearest place to fix the car” I would have liked to take my car home, however I was told the nearest place to fix the car was 7km from there my car broke down. How do I know if this is a safe place? How do I know if this place even exists? I was forced to choose an alternative place to get my car towed to,or else I’d have to pay for additional kilometres.

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Jan 2025, 13:18
Official
Hi Amos

Our sincerest apologies for the negative experience, unfortunately a breakdown is not an insured peril hence the tow is limited to a certain number of kilometers or the nearest place of safety.