Thanks @ Neil van Loggerenberg for escalating my claim request to get it sorted out swiftly

Hi Jacques,

Thanks for the kind words, we try pretty hard to look after all of our wonderful clients, and we’re delighted that we managed to impress you.

Thanks for giving us the opportunity to provide you with awesome service, your wish is not just our command- it’s our pleasure!

Let us know if there’s absolutely anything else we can do for you.

Royal regards,
The king’s court