CS
Chantal S

1 reviews | Active since Jan 2021

07 Jun 2024, 12:06

Terrifying experience with King Price Insurance

I had a terrible experience when trying to file a claim. The assessor literally treated me like a ******** (and I mentioned this to him) by asking inappropriate questions like what clothes I had on before the incident and suggesting horrific things, adding to the trauma I already felt from the incident. Despite being a loyal customer for several years and NEVER having filed a claim before, they rejected my claim and the assessor accused me of things I didn't have the energy to dispute. I cannot recommend this company to anyone. I was given the runaround when inquiring about the claim, and to make matters worse, while my vehicle was at the facility awaiting assessment, a car part was removed, and I had to cover the cost myself. This ordeal has caused me significant inconvenience, loss of income, and additional expenses. I wouldn’t wish this on anyone.

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Replies (1)
King Price Insurance
King Price Insurance's reply07 Jun 2024, 12:10
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***