LE
Lindie E
1 reviews | Active since Jul 2019
30 Jan 2026, 08:39
Terrible service on accident clim
I have been with King Price for years with no claims. Unfortunately a gate closed on my car and I had to put in a claim. Timeframe for repair given was 8 days. I got notification from insurance there is a delay in the repairs and panel beaters will give me more details. Upon ME enquiring with the panel beater, I was told that they are unable to source "USED" parts for my car and request for new parts are rejected by the insurance twice already. So my car needs to sit there for how long because is no "USED" parts??? Yet my premium is not decreasing due to the price of new parts being so high. What the hell am I paying for?????
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Replies (3)
King Price Insurance's replyOfficial
30 Jan 2026, 08:54Hi Lindie,
Thanks for reaching out to us.
We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible, so we’ve sent your complaint to our Assessing department to look into it and get back to you.
We promise to do everything in our power to help you!
Royal regards,
The Kings Court
Thanks for reaching out to us.
We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible, so we’ve sent your complaint to our Assessing department to look into it and get back to you.
We promise to do everything in our power to help you!
Royal regards,
The Kings Court
King Price Insurance's reply30 Jan 2026, 08:54
Official
Hi Lindie,
Thanks for reaching out to us.
We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible, so we’ve sent your complaint to our Assessing department to look into it and get back to you.
We promise to do everything in our power to help you!
Royal regards,
The Kings Court
Thanks for reaching out to us.
We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible, so we’ve sent your complaint to our Assessing department to look into it and get back to you.
We promise to do everything in our power to help you!
Royal regards,
The Kings Court
LE
Lindie E's updateReviewer Update
30 Jan 2026, 08:57Good day
Thank you for your response however when I called yesterday and spoke to Thato I was told the same thing. I am really very upset about how my claim is being handled. Why must I get "used" parts?? If new parts were used my car would have been fixed by now!
Thank you for your response however when I called yesterday and spoke to Thato I was told the same thing. I am really very upset about how my claim is being handled. Why must I get "used" parts?? If new parts were used my car would have been fixed by now!
LE
Lindie E's update30 Jan 2026, 08:57
Reviewer Update
Good day
Thank you for your response however when I called yesterday and spoke to Thato I was told the same thing. I am really very upset about how my claim is being handled. Why must I get "used" parts?? If new parts were used my car would have been fixed by now!
Thank you for your response however when I called yesterday and spoke to Thato I was told the same thing. I am really very upset about how my claim is being handled. Why must I get "used" parts?? If new parts were used my car would have been fixed by now!
King Price Insurance's replyOfficial
30 Jan 2026, 09:21Our sincerest apologies for the negative experience. Our Assessing team will be in contact to assist you further.
King Price Insurance's reply30 Jan 2026, 09:21
Official
Our sincerest apologies for the negative experience. Our Assessing team will be in contact to assist you further.