SM
Siphiwe M
1 reviews | Active since Feb 2020
12 Feb 2020, 17:18
Terrible service from King Price
I have been sitting without a car for days now, Chairman has asked me to get lot of documents wich i did and she never provides feedback and i have to call and call all the time for feedback, when she does call she keeps on asking and asking for more documents just to pay a R1750 claim, imagine what would happen if a make a claim of more than that. i keep on adding on my insurance and i dont know y if when its time to claim u are old endless stories.
Please make up your mind if you paying or not, i dont have time for this.
TYRE & RIM - MAJOZI S - KP*** - CLAIM: KPTR00071
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King Price Insurance's replyOfficial
13 Feb 2020, 13:30Sometimes, despite our very best efforts, things go wrong… And we’re so sorry this happened to you. Thanks for bringing it to our attention though! We have received feedback that the invoice cannot be paid as it is missing some vital information, that by auditing law, we have to comply with in order to make payments. We have requested the correct relevant departments management to contact you for the matter to be resolved.
King Price Insurance's reply13 Feb 2020, 13:30
Official
Sometimes, despite our very best efforts, things go wrong… And we’re so sorry this happened to you. Thanks for bringing it to our attention though! We have received feedback that the invoice cannot be paid as it is missing some vital information, that by auditing law, we have to comply with in order to make payments. We have requested the correct relevant departments management to contact you for the matter to be resolved.